Legal Notice

In compliance with the current legal regulations regarding Personal Data Protection, NEPTELIA, S.L. (hereinafter, Neptelia), informs the users of this website that the data provided through the same by means of forms, e-mails (for example, requesting information), subscriptions to the newsletter of the entity or by any other means (for example, and without limitation, by sending a job application) and which are considered personal data, will be incorporated into files and processed automatically (or not) by Neptelia, as the party responsible for the file, with registered office at C/ Pascual de Gayangos, 41, 41.002 Seville (Spain) and with e-mail address, CIF B-91938415, and registered in the Mercantile Register of the Province of Seville, volume 5362, folio 169, page 89411.

What information is collected

Although browsing this website does not require the transfer of personal information, sometimes Neptelia needs to request certain personal data from the user, for example, for subscriptions to the newsletter. In these cases, in the data collection forms, the mandatory fields for processing requests or queries are identified with an asterisk. With respect to the rest of the fields, the user can decide whether or not to voluntarily provide Neptelia with said data, either to improve the quality of the service, receive (or not) information of a commercial nature, subscribe to newsletters and/or bulletins, as well as participate in events.

In any case, the data that Neptelia collects are only those expressly indicated in the fields in which this information is entered. In general, these data are: name, postal address, email address and telephone number.

Similarly, in the event that a user requests to be contacted by telephone, the call may be recorded for quality reasons.

Responsibility for the veracity of personal data

Users guarantee and are responsible, in any case, for the truthfulness, accuracy, validity and authenticity of the personal data provided and undertake to keep them duly updated.

Personal data of minors

Users guarantee to be over 18 years of age. Neptelia does not intentionally collect information about minors, unless it has the express consent of their parents or legal guardians. However, Neptelia lacks the necessary tools to verify the age of users, so it cannot be held responsible if the personal data stored include those of minors. If you are aware that Neptelia has personal data of minors, please contact us through the address and we will proceed to its elimination.

Use of personal data

The purpose of the processing is to manage the request made through the website (either by means of a contact form or any other type of online form), e-mail or other means. Such a request may be, but is not limited to, the management of a service, a request for commercial information, a job application or even registration in company newsletters, as well as any other interaction between the user of the website and Neptelia that tends to satisfy the user's needs. All the data requested are essential in order to be able to deal with the request and will not be communicated to third parties, apart from what is legally established.

The purpose of the collection is to send the user, by any means (including electronic), commercial information about products or services related to the company that may be of interest to the user, even after the contractual relationship has ended. In the event that the user does not wish the latter processing, he/she may oppose the reception of commercial communications by ticking the corresponding box on the contact form or by exercising his/her right of opposition by e-mail to

In the event that a user provides personal data not being the owner thereof, the user must, prior to its inclusion, inform said persons of the points contained in the previous paragraphs and obtain their consent whenever necessary. Neptelia shall be exempt from any liability if the user fails to comply with these requirements.

Rights of access, rectification, cancellation and opposition

The user may exercise their rights of access, rectification, cancellation and opposition to Neptelia by sending an e-mail to

Security measures

The data controller has adopted the technical and organisational measures in accordance with the legally required security levels. Likewise, it has installed all the technical means and measures at its disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorised access and theft of the personal data provided. In any case, the user is aware that there may be risks associated with web browsing, Internet transmission, the use of Wi-Fi networks or the computer system itself.

The user counts on the confidentiality and duty of secrecy of the employees of Neptelia and of all those who process the data in the name and on behalf of the same, being regulated by contractual clauses.


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Questions about data processing and privacy

If you have any questions about the policy for processing personal and non-personal data or about Neptelia's privacy policy, you can contact

Neptelia, S.L. reserves the right to update its personal and non-personal data processing policy and its privacy policy at any time. Seville, 16 May 2018.